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Frequently Asked Questions
Schedule a Repair
SHOP
Home
Frequently Asked Questions
Schedule a Repair
PRE-REPAIR
Customer Information and Liability Waiver
Name
*
First Name
Last Name
Email
*
Phone
(###)
###
####
Phone Number of Device Being Serviced:
(###)
###
####
Customer Address
Address 1
Address 2
City
State/Province
Zip/Postal Code
Country
Please Certify the following
*
Signature below must be of a Parent or Guardian if the customer is under the age of 18.
I certify that I am the owner of the device described in this document. In the event that I am found not to be the true owner of this device, I assume all liability for any claim made as a result of the repair services rendered by FIX LIKE A PRO; this includes claims that assert negligence on the part of the FIX LIKE A PRO.
I have reviewed and agree with the Pre-Repair Device Inspection.
I understand that technical support rendered by the FIX LIKE A PRO may void manufacturer warranties for this device. FIX LIKE A PRO does not assume any liability or warrant in the event that the manufacturer warranties are voided.
Except for the Limited Warranty for Wireless Device Repair. I understand that the FIX LIKE A PRO offers no verbal or written warranty, either express or implied, regarding the success of this technical support.
FIX LIKE A PRO has the sole discretion to determine whether content is prohibited Content, and any content found on a wireless device or personal computer submitted to the store for repair or diagnosis, may be subject to examination from time to time. Although FIX LIKE A PRO do not and will not examine and review all content submitted on any device that is being repaired on the customer’s behalf, FIX LIKE A PRO may delete, move and edit materials for any reason, at any time, without notice.
Specifically, any Content discovered on a wireless device or personal computer that is deemed in the sole discretion of FIX LIKE A PRO to be in violation of Title 18 of the United States Code, Sections 2251 et seq. (sexual exploitation of children) may be reported and disclosed to appropriate law enforcement agencies.
All content (whether private or public) that is on the device being repaired is the sole responsibility of the person who submitted it. Thus, you are responsible for your content.
You acknowledge that the technician may disclose content observed on the device being repaired if legally required to do so.
FOR TECHNICIAN ONLY
Service Requested:
Price Quoted:
Phone Manufacturer
Apple
Samsung
LG
HTC
Other
Model
Storage Size
Color
Carrier
IMEI/Serial Number:
Passcode:
Arrival Time:
Due/Pick-up Date:
Due/Pick-up Time:
PRE-REPAIR DEVICE INSPECTION
Liquid Damage
Yes
No
N/A
Jailbroken or Rooted
Yes
No
N/A
Unlocked or Flashed
Yes
No
N/A
Previously Repaired
Yes
No
N/A
Frame Damage
Yes
No
N/A
Digitizer Damage
Yes
No
N/A
LCD Damage:
Yes
No
N/A
Device is unable to be turned on prior to repair for Device Inspection
Yes
No
Volume Button
Yes
No
N/A
Mute Switch
Yes
No
N/A
Vibration
Yes
No
N/A
Power Button
Yes
No
N/A
Home Button
Yes
No
N/A
WiFi
Yes
No
N/A
Cell Service/Call
Yes
No
N/A
Proximity Sensor
Yes
No
N/A
Ear Speaker
Yes
No
N/A
Phone Microphone
Yes
No
N/A
External Speaker
Yes
No
N/A
External Microphone
Yes
No
N/A
Headphone Jack
Yes
No
N/A
Rear Facing Camera & Flash:
Yes
No
N/A
Front Facing Camera
Yes
No
N/A
Charge Port
Yes
No
N/A
Fingerprint Scanner/Face ID
Yes
No
N/A
Timestamp and Notes
CUSTOMER ACKNOWLEDGEMENT
We HIGHLY RECOMMEND that you backup your data for your safekeeping. Understand that the FIX LIKE A PRO is not responsible for any data loss.
LIABILITY WAIVER
Please be advised that this device is being repaired by FIX LIKE A PRO. You should know that we take caution while repairing your device; however, there is always a possibility that something could go wrong. By signing below, and in exchange for the services being rendered, you acknowledge that the FIX LIKE A PRO is not an authorized service dealer and the parts used for repairs may not be provided by original manufacturers. Further, by signing below, you agree to release, indemnify, and hold harmless the FIX LIKE A PRO from any installation on your device. By signing below, you agree not to take any legal action in any forum against FIX LIKE A PRO, and your signature shall act as a complete and full release as an affirmative covenant not to sue.
Today's Date
*
MM
DD
YYYY
Customer Signature
*
Customer Acknowledgment: All of the information here (including the Pre-Repair Inspection) is 100% correct to the best of my knowledge. The following serves as your Electronic signature. Note: Signature and must be of a Parent or Guardian if the customer is under the age of 18.
Thank you! We will contact you as soon as service is complete.